投诉信英语作文模板

一、引言

开头应简要说明投诉的问题，提供相关背景信息。例如，您是什么时候发现问题的，目击了什么事情，遭遇了什么不公正的待遇等等。

二、正文

在正文部分详细描述问题，包括原因和影响。应该提供足够的信息，使读者对投诉的问题有全面的了解。在描述问题时，应当清晰、具体、客观，最好提供相关证据以支持您的说法。

三、建议

在投诉信的结尾部分，您可以提出一些建议，以帮助解决这个问题。这些建议可以是具体而切实可行的，例如要求退款，更换产品，改善服务等等。

四、结尾

在结尾处，表达您的期望和希望对方尽快解决问题。也可以表示感谢，以显示您的诚意和善意。最后，签上您的名字和联系方式，方便对方回复。

范例：

Dear Sir/Madam,

I am writing to express my dissatisfaction with the service I received from your company on 3rd June. On that day, I visited your store on Oxford Street to purchase a new phone. However, the customer service I received was extremely poor and unprofessional.

Firstly, I had to wait in a queue for over 30 minutes before being served. When I finally reached the front of the queue, the sales assistant was uninterested and unhelpful. He did not seem to have any knowledge of the products and was unable to answer any of my questions.

Furthermore, when I asked to speak to a manager, I was told that there was no one available. This is unacceptable, as I expected a higher level of customer service from your company.

I would like to suggest that your company provides more training for your sales assistants to improve their knowledge and customer service skills. Additionally, I would appreciate a refund for the poor service I received.

I hope that you will take my complaint seriously and take action to improve your service. I look forward to hearing from you soon.

Yours faithfully,

[Your Name]